Assertiveness Skills

UPCOMING SEMINARS

June 28, 2012
How to Manage Stress

July 26, 2012
Business Writing for Results

August 30, 2012
Creative Problem-Solving & Decision Making

September 27, 2012
Criticism and Discipline Skills for Managers

October 25, 2012
Managing Emotions Under Pressure

This seminar can help your employees with their people skills, their communication skills, and their leadership skills.

Thursday, May 31st, 2012

Seminar: 9:00am to 4:00pm

Please call 909-888-7881 extension 223 or fill out the form below if you would like to reserve a seat or plan to watch the live stream webinar online. If you plan to watch online we will email you the course workbook.

This training will be streamed live here via online video.


Broadcasting Live Kam Edits

REGISTER HERE

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    Key Learning Points:

    • Create ways to motivate others for maximum performance
    • A fail-safe way to determine if their instructions have been fully and accurately understood
    • The best time to "face it"…pinpoint the optimum time to deal with a problem
    • How to attack the issue instead of the person…and solve problems without creating resentment
    • How to know when to finish a discussion and avoid harmful overkill
    • A step-by-step approach to deal with troublemakers and rule breakers head-on